Professional mystery diners providing authentic restaurant reviews and service evaluations. Let us help you discover what your customers really experience.
Comprehensive restaurant evaluation services to help you excel
Once-off detailed assessment of staff performance, hospitality standards, and operational efficiency.
Professional critics visit your restaurant incognito to provide authentic customer experience feedback and expert evaluation of food presentation, taste, consistency, and portion standards.
Comprehensive hospitality staff training for front and back of house, management and staff development.
We're passionate about helping South African restaurants excel by providing authentic, professional feedback that helps you see your business through your customers' eyes.
Our team of experienced food critics and hospitality professionals understand the unique challenges of the South African restaurant industry and provide culturally relevant insights.
Discuss your restaurant's needs
Professional critics visit incognito
Receive actionable feedback
Ready to improve your restaurant's service? Contact us for a consultation.
+27 71 442 7903
mysteryfoodcritics@gmail.com
Helderberg Area, Western Cape
Somerset West, Gordons Bay & Strand
Mon-Fri: 8:00 AM - 6:00 PM